Xameleon Terms of Service

Last updated: November 8, 2026 · Effective immediately

1. Acceptance of Terms

By accessing or using Xameleon ("the Service"), you agree to be bound by these Terms of Service. The Service is operated by Xameleon.cloud OÜ, an Estonian private limited company with registry code 17528811 and its registered address at Tartu mnt 67/1-13b, Kesklinna linnaosa, Tallinn, 10115, Estonia ("Xameleon", "we", "us"). If you do not agree, please do not use our services. By creating an account you confirm that you have read and accepted these Terms, the Acceptable Use Policy and the Privacy Policy.

2. Description of Service

Xameleon provides premium proxy infrastructure, including 4G mobile proxies, datacenter proxies and related services. We grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.

3. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe the intellectual property rights of others
• Distribute malware, spam, or other harmful content
• Conduct unauthorized scraping that violates a website's Terms of Service
• Engage in fraudulent or deceptive activities
• Bypass security mechanisms of unauthorized systems

Our Acceptable Use Policy also applies to all use of the Service. We may verify the identity of customers and the intended use of the Service, and we may suspend or terminate access where these Terms or the Acceptable Use Policy are breached.

4. Account Responsibilities

You are responsible for maintaining the confidentiality of your credentials. You must notify us immediately of any unauthorized use of your account. We are not liable for any loss resulting from unauthorized access to your account.

5. Payment and Refunds

All fees are non-refundable. Subscription charges are billed in advance. You may cancel at any time; cancellation takes effect at the end of the current billing period. The Service is intended for business use: by purchasing, you confirm that you are acting for business or professional purposes and not as a consumer. Nothing in these Terms limits any statutory right that cannot be excluded by contract, including a consumer's right of withdrawal where it applies.

Each Exclusive and datacenter proxy order includes the amount of traffic stated for its plan and period, for each proxy. Unused traffic expires at the end of the period. When the included traffic is used up, the proxy stops until you add traffic. Added traffic is valid until the end of the period and, like all fees, is non-refundable.

Payment methods. All prices and payments are in US dollars (USD). We accept payment by bank card through Stripe and by cryptocurrency through NOWPayments. When you pay by card you are taken to a payment page hosted by Stripe (stripe.com); when you pay by cryptocurrency you are taken to an invoice page hosted by NOWPayments (nowpayments.io). We do not receive or store your card number. Each payment is also subject to the terms of the payment provider that processes it.

When an order is paid. An order is treated as paid only when the payment provider confirms the payment to us. After the confirmation the proxies are issued automatically and we send you an e-mail.

Cryptocurrency. We accept Bitcoin (BTC), Ethereum (ETH), USDT (TRC-20), USDC (ERC-20) and Litecoin (LTC); you choose the coin on the NOWPayments page. The NOWPayments fee and the network fee are added to the amount on that page and are paid by you; we receive the full amount of your order. The amount is shown in the coin at an exchange rate that is fixed for a short time; if the payment is not completed in time it expires, and you can start it again from your order. Payment in cryptocurrency is available for orders from $20; smaller orders are paid by card. If a payment arrives short of the amount due, we check it manually and contact you.

The Ukrainian version of the site shows amounts in hryvnias for reference, at the rate of the day. Payment is always made in US dollars.

6. Service Availability

We aim to keep the Service available and reliable, but we do not guarantee uninterrupted service. We are not liable for damages caused by downtime, interruptions, or data loss.

7. Intellectual Property

All content, features, and functionality of the Service are owned by Xameleon and protected by copyright and other intellectual property laws.

8. Limitation of Liability

To the maximum extent permitted by law, Xameleon shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

9. Modifications

We reserve the right to modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the new Terms.

10. Governing Law

These Terms shall be governed by the laws of the Republic of Estonia. Any dispute arising out of or in connection with these Terms shall be subject to the jurisdiction of the courts of the Republic of Estonia, with Harju County Court (Harju Maakohus) acting as the court of first instance, to the extent permitted by applicable law.

11. Contact

For questions about these Terms, contact us at [email protected] or via @xameleon_support.